Refunds
Due to the digital nature of our products, all sales are final. Please read all the requirements of a particular theme or service before making a purchase. We are happy to answer any pre-sales questions by completing the form at the bottom of this page.
Genesis Framework
All of our themes are designed for WordPress self-hosted site, which means that you must have your own domain, and WordPress installed on a hosting site on your domain. Our themes will NOT work on a wordpress.com site.
In addition, all of our themes require the Genesis Framework in order to function. If you do not already own the Genesis Framework, you can click here to purchase it directly from StudioPress.
Support
Support includes assistance with the installation and setup of your theme to look and function like the demo. Support does NOT include any customization assistance.
24 Hour Theme Setup Service ("Install it for Me")
We offer a theme installation and setup service, where we will set up your site to look and function like the demo in under 24 hours. This includes installation of your theme, the required plugins, and demo content if requested.
Note that this service does NOT include any customization of the theme.
The theme setup service does not include adding content (beyond demo content when requested). You may also need to perform some additional setup, including (but not limited to):
- setting up the subscription widgets to connect to a third party subscription service of your choose.
- Adding links to your social media accounts
- Setup of any menus beyond what your site currently has, or beyond the demo content menus.
- Connection of Facebook or Instagram Feeds.